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Norge knowledge please...

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Brian UK View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Brian UK Quote  Post ReplyReply Direct Link To This Post Posted: 06 Feb 2021 at 21:38
Do you actually know what the problem was that they found with the bike? Waiting for clutch parts is the only clue.
Brian.

Better 5 minutes late in this world than years early in the next.
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Marshall the Martian View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Marshall the Martian Quote  Post ReplyReply Direct Link To This Post Posted: 08 Feb 2021 at 20:11
Late today I sent this message, late because I work in a phone unfriendly establishment. No acknowledgment as yet. Fingers crossed for a positive reply.

Hi, how's the Norge?  Could  I ask a few questions... what exactly is wrong with it? Will the work  done have a  warranty. Are we talking two weeks or a month...Saturday was the first time I had heard about any problem. Also  I realize it's late in the day but it's the first chance I've had to text. Many thanks Marsh
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Loopian View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Loopian Quote  Post ReplyReply Direct Link To This Post Posted: 08 Feb 2021 at 21:00
Yes let’s hope they come back quickly and are easy to communicate with.
Good Luck Ian
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Marshall the Martian Quote  Post ReplyReply Direct Link To This Post Posted: 09 Feb 2021 at 20:29
No news of note today, I sent an email which said virtually what my message said. I then received an apology from Richard the sales guy. Saying he's been off work but back tomorrow and will answer all my questions then.

I hope so I really do. Many thanks for your encouraging words. I don't normally deal with things like this very well as I'm very black and white about things. As I'm quite along way along the autistic spectrum. So thanks once again.
Best regards Marshall

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Brian UK View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Brian UK Quote  Post ReplyReply Direct Link To This Post Posted: 09 Feb 2021 at 21:11
If the guy has been off work, then fair enough, give him a day or so to find out what's happening.
He may well be just as much in the dark as you.
Brian.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Marshall the Martian Quote  Post ReplyReply Direct Link To This Post Posted: 10 Feb 2021 at 19:41
Brian I believe you are right. Today's development is...

Hi Marsh 
I have spoken to the workshop manager all parts bar 1 have arrived, basically the clutch was noisy so we didn't want to deliver like that, but also didn't expect the timescale of parts, the issue we have is getting the bits in from abroad with all this brexit palaver. I honestly can't at thus time give you the timescale I wish I could, it could be next week but could be a month or more. Obviously we stand on our work and the last thing we want Is for you to end up with issues once the bike arrives. Hope this answers your questions to a degree.
Really sorry Marsh
Rich

I replied...
Ok rich thanks for that. I will chill and like the dead fish, go with the flow. I will for the next few weeks leave you be, thank fook you say. Hopefully I will hear from you soonish. Cheers n regards Marsh
Then Rich said...

Hi Marsh 
Sorry for all this and you are top of the list once the part arrives, I wish I could give you better news but out of my hands im afraid. Thank you for your understanding.
Stay safe
Rich

I feel I'm doing the right thing, chilling about it all. I love the bike and hopefully this little saga will have a happy ending.
All will be revealed, but not for a while.
Thanks once again all, trust me you have helped me to not spit my dummy out. 😄

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Marshall the Martian Quote  Post ReplyReply Direct Link To This Post Posted: 10 Feb 2021 at 19:44
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Post Options Post Options   Thanks (0) Thanks(0)   Quote borderer Quote  Post ReplyReply Direct Link To This Post Posted: 10 Feb 2021 at 19:51
I would ask them to do the swing arm bearings while the engine /gearbox is out
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