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Brian UK
Moderator Group Joined: 13 May 2014 Location: Surrey Status: Offline Points: 17641 |
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Posted: 23 May 2019 at 09:26 |
The forum was offline last night, problem at the WebWiz end. For a full explanation, read this. We are aware of an issue with our Microsoft DNS Resolves are not able to
perform DNS lookups of host names for the Shared Hosting Services.
It would appear that both primary and secondary DNS servers are missing their Root Hints. We are working to resolve the issue. Update 07:10 DNS Services have been running stably now for an hour and all related services are working. We are continuing to investigate how both DNS Servers
lost their Root Hints and believe that the recent Windows updates to the
Domain Controllers that host the DNS services are related. What are Root Hints? For those who do
not know what the Root Hints are, this is a file built in to DNS Servers
which tell the DNS Server where the Root DNS Servers for the Internet
are located in order to perform DNS lookups. Measures to avoid this issue impacting local services To
make sure that the issue does not impact on related services such as
Database Connections, we are going to also make our Domain Controllers
the an Authoritative DNS Server for our websitelive.net DNS zone. This
will make DNS lookups faster and also prevent this type of issue from
affecting local services. |
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Brian.
Better 5 minutes late in this world than years early in the next. |
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