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Breakdown Service

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Brian UK View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Brian UK Quote  Post ReplyReply Direct Link To This Post Posted: 25 May 2018 at 10:27
It's all in the small print, especially in Europe. Nationwide/Britannia will only take you to the nearest garage and will only do more once they have established they cannot fix it. Well that's the way I read it.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote iansoady Quote  Post ReplyReply Direct Link To This Post Posted: 25 May 2018 at 11:51
No, they offer a full recovery back to the UK. Section D6 of the policy.

They also provide excellent benefits if the vehicle can't be repaired in the same day (section D3).

I always read these things very carefully as we take a caravan to France most years, towed behind our ageing Discovery, and many policies have very restrictive size / weight / age criteria.
Ian
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Brian UK Quote  Post ReplyReply Direct Link To This Post Posted: 25 May 2018 at 11:55
Just had my copy of the Which magazine, and they do a survey of breakdown services, though only referring to UK cover.

Best was GEM Motoring Assist @ 80%
Then AA @ 78%
Saga Breakdown @75%
LV Britannia @74%
Nationwide (LV) @ 73%

RAC comes in at 66% along with Green Flag.
Worst is Aviva @ 49%.

Interestingly, NFU Mutual comes in at 71% and is provided by RAC.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Mike H Quote  Post ReplyReply Direct Link To This Post Posted: 25 May 2018 at 13:22
Originally posted by David_M David_M wrote:

Was an RAC member for many years. The only time I had to call them out for recovery was when my son's 'bike broke down.
 After 5 hours a man turned up in a Fiesta van (subcontractor) to 'assess' the situation and decided that indeed we did need a recovery vehicle.


That's normal procedure for RAC and always has been AFAIK. Someone has to look at it first then decide if recovery is needed.

I had need to use them couple of weeks ago for a rear wheel puncture. Interestingly it went straight to recovery without the interim first patrol visit, which, because it was a sidecar outfit, was done by car transporter (subcontracted). Note if it's a puncture they will only recover to a bike shop for repair or to home | dealer, because they are not allowed to mess with brakes, and of course motorbike wheels cannot be removed without disturbing brakes.

HTH


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Post Options Post Options   Thanks (0) Thanks(0)   Quote iansoady Quote  Post ReplyReply Direct Link To This Post Posted: 25 May 2018 at 15:30
I gave up on Which years ago as their recommended products never seemed to live up to their reputation.

I was a member of GEM for many years and was quite pleased with the service. As I remember, it was one of those where you paid first and claimed back afterwards.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Brian UK Quote  Post ReplyReply Direct Link To This Post Posted: 25 May 2018 at 15:35
GEM have two services at different prices. Pay and claim or more standard breakdown.

If you have tubeless tyres, the RAC repair on the spot.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Mike H Quote  Post ReplyReply Direct Link To This Post Posted: 25 May 2018 at 16:17
Last June was staying in a hotel near Doncaster, Sunday morning one of the guys had to call out RAC for a rear tyre puncture, was tubeless, so could be plugged, BUT, RAC guy said if I do, you cannot exceed 40 mph and 50 or 60 miles distance, I think, but the guy lived in Reading 180 miles away, needed to use motorways etc. to get there, so useless. So was recovered instead.



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Post Options Post Options   Thanks (0) Thanks(0)   Quote iansoady Quote  Post ReplyReply Direct Link To This Post Posted: 26 May 2018 at 10:21
Why didn't he just tell the RAC man he was just going to ride it down the road? A properly fitted plug should be almost as good as a tyre-off repair.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Brian UK Quote  Post ReplyReply Direct Link To This Post Posted: 26 May 2018 at 10:24
Yes they said the same to me when I had them repair a tubeless tyre. Just them covering themselves.

The plug they fitted was still fine a thousand miles later.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Mike H Quote  Post ReplyReply Direct Link To This Post Posted: 28 May 2018 at 17:52
Yes probably should have said I'm only up the road in Pontefract. Big smile


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